Thinking & Writing

When we first started In 1989, we were the first UK agency to specialise in writing.

Not a PR firm, or and an ad agency; but a writing company or – more accurately – a company devoted to the thinking that happens before writing.

In an age of AI, this human intelligence has never been more important.

We think before we write.

We think about what a document needs to achieve. Should it sell? Inspire? Impress? Educate?

We think about the message that should be communicated to achieve that objective. If that means positioning the product – or an entire blue chip company, such as Unisys or BT Global Services – then so be it.

And we think about the structure of the document that will meet that goal. In the craft of writing, after all, form always follows function.

This is how we write for our clients – usually producing marketing or sales enablement documents. Or we work with bid teams who recognise that ‘must-win’ bids are won by those that can best articulate a competitive proposition.

This is also how we train professionals to write. Our Structured Writing Method , which is at the heart of both our Writing for Business and Writing for Bids courses, places a unique emphasis on the thinking that happens before writing.

And now, with our new Thinking & Writing course, we can transform the way students think and write (whether they are helped by AI or not), about their academic work and help them develop the skills that will be so important in later life.

What we do

Flowchart with four colorful oval shapes labeled 'Objective setting,' 'Messaging,' 'Structuring,' and 'Crafting.'

The Structured Writing Method

At the heart of everything we do is a writing method which works for every business document. It is a linear process that encourages you to spend most of your time thinking, planning and collaborating before writing begins. This structured approach ensures that you not only produce documents that are clear and engaging and structurally fit for purpose, but that you do so faster. The method provides a logical, linear process that everyone can follow.

Who we work with

We have written for – and delivered writing training courses to – clients in the UK and around the world, in sectors ranging from technology, engineering and aerospace, to retail, health & safety, education, event management, food services, leisure and professional services.

Here are just a few of them:

42T, ABB, Adelphi, Advanced, AGCO, Alcatel-Lucent, Allianz, Avaya, Arqiva, Atos, AXA, BT, BCD Travel, Cable & Wireless, CBRE, Ciena, Cisco, CitySprint, Civica, Cofunds, Deloitte, Drax Group, Ellandi, Epson, esri UK, Experian, EY, Fiserv, Fujitsu, G4S, Grant Thornton, Hikvision, Hitachi Vantara, HP, HSBC, Indra Navia AS, Interserve, Kent County Council, Kapsch TrafficCom, Knight Frank, Lloyds Banking Group, Logica, M&G Investments, Microsoft, Midlands Co-operative Society, Mitchells & Butlers, Mott MacDonald, NATS, NEC, Nespresso, Siemens, Sopra Steria, Travelport, tomtom, Unisys.